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FAQS

CAN I GO DIRECT TO THE DESIGNER?

Both WaliaJones and their designers offer the same pricing. We pride ourselves on our service and we welcome price matching and customisations to meet your requirements. We will go above and beyond for you with our customer service and reduce the pricing for you as much as possible when multiple outfits are purchased. 

DO YOU PRICE MATCH?

Yes we do, depending on the designer. Please email info@waliajones.com for all enquiries. 

HOW DO I TELL YOU MY SIZE IF I WANT CUSTOM SIZING?

After you have placed an order, a sales consultant will contact you with a sizing chart if you do not want standard sizes. For all enquiries on sizing contact info@waliajones.com.

DO YOU SHIP TO ALL COUNTRIES?

Yes we do, we ship globally. Shipping is free over $100 AUD/60 pounds/79 USD/100 CAD. If you checkout the calculation will be completed for you to see if you're eligible. 

CAN I HAVE SOME STYLE ADVICE?

We have free consultations available if you are unsure which outfit to go with and if you want something special added to the outfits we have. Contact us at info@waliajones.com. Our friendly staff are here to help you.

HOW DO FREE CONSULTATIONS WORK IF I'M OVERSEAS?

WaliaJones is a global platform for indian clothing. We will contact you either face to face, via skype, facetime, whatsapp, hangouts, facebook or viber. All options are possible with WaliaJones, we will work closely with you to create your perfect outfit. Email us at info@waliajones.com to enquire.

ARE THE OUTFITS CUSTOMISABLE?

Yes most outfits can be customised by size, colour, length, fabric etc. to enquire, please contact info@waliajones.com.

HOW LONG DOES IT TAKE FOR DELIVERY ON THE OUTFITS?

It can take up to 3-4 weeks. bridal outfits may take up to 6-8 weeks. For all enquiries and urgent orders contact info@waliajones.com.

HOW DO I PLACE AN ORDER?

Go to the outfit you would like, add to cart and follow the prompts to checkout with your credit card, direct payment or paypal.

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