FAQS

CAN I GO DIRECT TO THE DESIGNER?

Both WaliaJones and their designers offer the same pricing however we are able to price match. We pride ourselves on our service and we welcome price matching and customisations to meet your requirements. We will go above and beyond for you with our customer service and reduce the pricing for you as much as possible when multiple outfits are purchased. 

CURRENCY OF WEBSITE

The currency default of the website is Australian (AUD) - we ship worldwide free of charge and have a currency converter on the top of our page for you to see an estimate in YOUR country's currency. You will however see that when you checkout, the currency at checkout is AUD. The estimate provided to you prior to checkout is still the same. For all enquiries email info@waliajones.com. Our multi-currency checkout system is coming soon!

DO YOU PRICE MATCH?

Yes we do, depending on the designer. Please email info@waliajones.com for all enquiries. 

HOW DO I TELL YOU MY SIZE IF I WANT CUSTOM SIZING?

If you do not want standard sizing or if you have some changes, please add this to the notes on checkout or email us for all enquiries at info@waliajones.com. To see our sizing chart click here.

DO YOU SHIP TO ALL COUNTRIES?

Yes we do, we ship globally. Shipping is free worldwide on all orders. 

CAN I HAVE SOME STYLE ADVICE?

We have free consultations available if you are unsure which outfit to go with and if you want something special added to the outfits we have. Contact us at info@waliajones.com. Our friendly staff are here to help you.

HOW DO FREE CONSULTATIONS WORK IF I'M OVERSEAS?

WaliaJones is a global online platform for indian clothing. We will contact you either face to face, via skype, facetime, whatsapp, hangouts, facebook or viber. All options are possible with WaliaJones, we will work closely with you to create your perfect outfit. Email us at info@waliajones.com to enquire. We do not have a physical location.

ARE THE OUTFITS CUSTOMISABLE?

Yes most outfits can be customised by size, colour, length, fabric etc. to enquire, please contact info@waliajones.com prior to placing your order to confirm what you are after is possible. Depending on the change, fees may apply for the changes.

HOW LONG DOES IT TAKE FOR DELIVERY ON THE OUTFITS?

It can take up to 4-6 weeks. For all enquiries and urgent orders contact info@waliajones.com.

HOW DO I PLACE AN ORDER?

Go to the outfit you would like, add to cart and follow the prompts to checkout with your credit card, direct payment or paypal.