WALIAJONES PTY LTD
WJ'S COMMITMENT TO PRIVACY.
In general, when we speak of "personal information" this means the information from which an individual's identity can be reasonably verified.
WJ is committed to protecting the personal information you provide us with and regularly monitors its standard operating procedures and systems to ensure full compliance is made with the NPPs and this policy.
COLLECTION OF PERSONAL INFORMATION.
WJ may collect personal information about you through our interactions with you via email, phone or face-face, as you go through the process of making an order or if you sign up to our mailing list.
All the personal details you provide us with on www.waliajones.com will not under any circumstances be distributed to third parties. Your details will be kept on the WJ private database only.
What WJ will collect from you:
- Your first name
- Your last name
- Your address
- Your date of birth
- Your email address
- Your phone number
- Your order sizing information
- Billing information/Bank account detail information
- Shipping information
Additional Information that we may collect:
- Details of product performance, service and reliability data
Unless regarding a transaction or security issue, all email communications you receive from us have the option for you to unsubscribe. This means you will no longer receive communications unless it is regarding a transaction or security issue. Our customer care team is available to contact at firstname.lastname@example.org if you require any further information.
INTERNAL WJ RESEARCH.
WJ will track the following information from you based on your activities on www.waliajones.com:
- Demographic information
- Total number of page views
- Total number of purchases
- URL the customer came from to enter our site (e.g. through the use of search engines or direct)
- Computer browser, IP address and operating system information
DISCLOSURE & USE.
WJ will use your Personal and Additional Information for the primary purpose for which it is collected for, which include:
- During course of the sale, distribution or provision of clothing that have been requested
- Compliance with regulatory requirements and complaints (includes troubleshooting)
- Direct marketing*
*WJ will only use or disclose your personal information for a secondary purpose if you would reasonably expect us to do so or if we have your permission. If you do not want to be contacted for the secondary purpose of direct marketing, you may request not to receive the marketing materials. Once WJ receives your request, we will remove you from our mailing list to be contacted for marketing purposes.
WJ may reveal general statistical information about www.waliajones.com and their customers, such as number of visitors in a specific time period, number and type of goods and services purchased, etc.
TRANSFER OF DATA TO THIRD PARTIES.
WJ will not sell or trade your personal information to third parties. However, WJ do use other companies and individuals (e.g. Designers) to perform services on our behalf, such as delivering packages, IT servicing, e-commerce platform system (squarespace), manufacturing clothing, sending mail or emails and processing payments. They will have access to your personal information in order to perform these services, but are not authorised to use your information for any other purpose.
WaliaJones have your personal information password protected for limited access by WJ staff members only on our computer servers. We will protect your personal information we hold from misuse, loss and unauthorised access, modification or disclosure. Whilst WJ cannot guarantee against any loss, alteration or misuse to data, we take reasonable precautions to prevent such happenings.
Our staff at WJ have been trained to handle such data that we collect from you and have strict standards of confidentiality to maintain.
RIGHT OF ACCESS OF CUSTOMER.
You as a customer have the right to both access and update your personal information that is stored in the WJ data base. If you would like to do this please email or call WJ from the contact details provided on www.waliajones.com.